Data Protection Your Privacy Updated 2025

pbajee Privacy Policy — How We Handle Your Personal Data

At pbajee, your privacy is not an afterthought. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information. Please read it before you register.

Last Updated: January 2025

Privacy at a Glance

Six Things pbajee Does to Protect You

Before you dive into the full policy, here's a plain-language summary of how pbajee approaches your privacy and data security.

Minimal Data Collection

pbajee only collects the data it genuinely needs to operate your account, process payments, and comply with legal requirements. We don't collect data for the sake of it.

Encrypted Storage

All personal data stored by pbajee is encrypted at rest and in transit. Your payment details, identity documents, and account information are protected by industry-standard security protocols.

No Data Selling

pbajee does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information stays within pbajee and its essential service providers.

Your Rights Respected

You have the right to access, correct, or delete your personal data held by pbajee. We make it straightforward to exercise these rights — no unnecessary hoops to jump through.

Transparent Cookie Use

pbajee uses cookies to keep the platform running smoothly and to understand how players use the site. We explain exactly which cookies we use and why, with no hidden trackers.

Breach Notification

In the unlikely event of a data breach affecting your personal information, pbajee will notify you promptly and take immediate steps to contain and investigate the incident.

This Privacy Policy explains how pbajee collects, uses, stores, and protects the personal data of players who register and use the pbajee platform at pbajee.app. pbajee is committed to handling your personal data responsibly and transparently. We built this policy to be readable — not a wall of legal text that nobody gets through.

By creating a pbajee account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you have questions at any point, our support team is available to help.


02 Data We Collect

pbajee collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors and identity verification services.

Category Examples Source
Identity Data Full name, date of birth, national ID number You (registration / KYC)
Contact Data Mobile number, email address You (registration)
Financial Data bKash / Nagad / Rocket wallet reference, transaction history You & payment providers
Technical Data IP address, device type, browser, operating system Automatically collected
Usage Data Pages visited, bets placed, games played, session duration Automatically collected
Verification Data Copies of ID documents, selfies for liveness checks You (KYC process)
Communications Data Support chat logs, emails sent to pbajee You (support interactions)

Note: pbajee does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.


03 How We Use Your Data

pbajee uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:

  • Account management: To create, maintain, and secure your pbajee account, including verifying your identity and age.
  • Payment processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform operation: To deliver the games, betting markets, and features available on pbajee, and to personalise your experience where appropriate.
  • Customer support: To respond to your queries, complaints, and requests efficiently and accurately.
  • Legal compliance: To meet our obligations under applicable laws, including anti-money laundering (AML) requirements and responsible gaming regulations.
  • Fraud prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct on pbajee.
  • Marketing communications: To send you relevant promotions and offers from pbajee, where you have consented to receive them. You can opt out at any time.
  • Platform improvement: To analyse usage patterns and improve the pbajee platform, fix bugs, and develop new features.

Marketing opt-out: If you no longer want to receive promotional emails or messages from pbajee, you can unsubscribe at any time via the link in any marketing email or by contacting support at [email protected].



05 Sharing Your Data

pbajee does not sell your personal data. We share your data only where necessary and only with the following categories of recipients:

  • Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services: Third-party KYC providers receive identity documents and verification data to confirm your identity and age as required by our compliance obligations.
  • Technology providers: Hosting, security, and analytics providers who support the operation of the pbajee platform. These providers are contractually bound to handle your data securely and only for the purposes pbajee specifies.
  • Law enforcement and regulators: Where required by law or a valid legal order, pbajee may disclose your data to relevant authorities.
  • Business transfers: In the event of a merger, acquisition, or sale of pbajee's business, your data may be transferred to the acquiring entity, subject to the same privacy protections.

No third-party marketing: pbajee never shares your personal data with third parties for their own marketing purposes. Any promotional communications you receive will come from pbajee directly.


06 Payment Data

When you make a deposit or withdrawal on pbajee using bKash, Nagad, or Rocket, your payment is processed directly through those providers' secure systems. pbajee does not store your full mobile wallet credentials or PIN numbers on our servers.

pbajee retains transaction records — including amounts, dates, and wallet reference numbers — for the period required by our legal and compliance obligations. These records are used to resolve disputes, process withdrawals, and comply with anti-money laundering requirements.

Your payment security: All payment transactions on pbajee are processed over encrypted connections. pbajee will never ask you to share your bKash, Nagad, or Rocket PIN with us or with any third party.


07 Cookies & Tracking

pbajee uses cookies and similar tracking technologies to keep the platform functioning correctly, to remember your preferences, and to understand how players use the site so we can improve it. Here is a summary of the types of cookies pbajee uses:

Cookie Type Purpose Can Be Disabled?
Essential Keep you logged in, maintain session security, enable core platform functions No — required for pbajee to work
Functional Remember your language and display preferences Yes
Analytics Understand how players navigate pbajee so we can improve the experience Yes
Marketing Track which promotions you have seen and measure campaign effectiveness Yes

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to use pbajee normally.


08 Data Retention

pbajee retains your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal, compliance, and business obligations. Specific retention periods include:

  • Account data: Retained for the duration of your account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of each transaction.
  • Identity verification documents: Retained for the period required by applicable law, typically five years after account closure.
  • Support communications: Retained for three years from the date of the last interaction, unless a longer period is required for an ongoing dispute.
  • Marketing consent records: Retained until you withdraw consent, plus a reasonable period to demonstrate compliance.

When data is no longer required, pbajee securely deletes or anonymises it so it can no longer be linked to you as an individual.


09 Security Measures

pbajee takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • TLS encryption for all data transmitted between your device and pbajee's servers.
  • Encryption of sensitive data stored in pbajee's databases.
  • Access controls ensuring that only authorised pbajee staff can access personal data, and only to the extent necessary for their role.
  • Regular security assessments and penetration testing of the pbajee platform.
  • Two-factor authentication options for player accounts.
  • Monitoring systems to detect and respond to suspicious activity in real time.

Your role in security: pbajee's security measures work best when you also take steps to protect your account — use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone.


10 Your Rights

As a pbajee player, you have the following rights over your personal data. To exercise any of these rights, contact pbajee support at [email protected]. We will respond within 30 days.

Right of Access

Request a copy of the personal data pbajee holds about you.

Right to Rectification

Ask pbajee to correct inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data where there is no legal reason to retain it.

Right to Restrict Processing

Ask pbajee to limit how your data is used in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

Legal retention limits: Some rights — particularly the right to erasure — may be limited where pbajee is required by law to retain your data, for example to comply with anti-money laundering obligations.


11 Children's Privacy

pbajee is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on pbajee or provide any personal data to us.

If pbajee discovers that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on pbajee, please contact us at [email protected] so we can investigate and take action promptly.

Age verification: pbajee uses identity verification checks to confirm that all players are 18 or over. These checks may be carried out at registration or at any point during your use of the platform.


12 Policy Changes

pbajee may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or via an in-platform notification, and we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically. Continued use of pbajee after an updated policy has been published constitutes your acceptance of the changes. If you do not agree with the updated policy, you should stop using pbajee and contact support to close your account.


13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please get in touch with pbajee:

  • Email: [email protected]
  • Live chat: Available through your pbajee account dashboard after login.
  • FAQ: Visit our FAQ page for answers to common questions.

pbajee aims to respond to all privacy-related requests within 30 days. For complex requests, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

We're here to help: Privacy can be complicated. If you're unsure about anything in this policy or want to know more about how pbajee handles a specific type of data, just ask. Our support team will give you a straight answer.

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pbajee protects your privacy so you can focus on the game. Create your free account today, deposit via bKash, Nagad, or Rocket, and enjoy fair, transparent betting built for Bangladesh.

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